Business Negotiations

Funding Validity Period

19 August 2022

18 August 2026

Course Overview

In today's business world and to those who negotiate, relying on data to inform and power the decision we make, it's crucial for us to strike the balance between data usage and the soft negotiation skills to ensure we get the result we want. The better negotiation skill would give us the confidence to interact better with our stakeholders where emotion, luck and magic have no place in a successful negotiation.

Skills Acquired

By the end of this course, learners will be able to:

Identify negotiation outcomes as per our organisation’s desired position
Explain roles and responsibilities to all involved in the negotiation process
Prepare ourselves while keeping in mind the other parties’ position
Apply socio-culturally sensitive interpersonal skills and negotiation techniques
Document the minutes of the negotiation for evaluation

Learning Modules

Learning Unit 1: Understanding business negotiation

What is Business Negotiation?
Why Business Negotiation is Important?
Areas of Negotiation and its objectives

Learning Unit 2: My role in Negotiation

Individual roles and accountabilities to achieve organization’s objectives
Parties involved in the negotiation and what are each stakeholder’s objectives in the negotiation
Aware of the other parties’ objectives and position

Learning Unit 3: Are we ready for Negotiation?

Prepare for negotiation
Formulate gameplan and tactics
Examine the negotiation process in light of own’s position
Rehearse strategies, styles and goals of negotiation

Learning Unit 4: We could offer you….

Get your social-cultural norms right that may affect negotiation
Using technology and communication skills to hone our negotiation style

Learning Unit 5: Document Negotiations

Write reports, including comprehensive details of the negotiation, the parties involved, discussions with all parties and the management
Monitor and review agreed actions of the negotiation
Keep parties informed of the outcomes of the negotiation

What is Business Negotiation?
Why Business Negotiation is Important?
Areas of Negotiation and its objectives

Individual roles and accountabilities to achieve organization’s objectives
Parties involved in the negotiation and what are each stakeholder’s objectives in the negotiation
Aware of the other parties’ objectives and position

Prepare for negotiation
Formulate gameplan and tactics
Examine the negotiation process in light of own’s position
Rehearse strategies, styles and goals of negotiation

Get your social-cultural norms right that may affect negotiation
Using technology and communication skills to hone our negotiation style

Write reports, including comprehensive details of the negotiation, the parties involved, discussions with all parties and the management
Monitor and review agreed actions of the negotiation
Keep parties informed of the outcomes of the negotiation

Who is this course is for

The audience is supervisory staff with leadership responsibilities, relevant for all sectors

Academic prerequisites

Learners must be able to read, write, speak and listen to English at secondary school level
Learners to have minimum GCE ‘O’ level or ITE certificate education
Learner should have at least 1 year’s working experience in any industry

Course Fees

Company Sponsored

Fees	Small Medium Enterprises (SMEs)	Non Small Medium Enterprises	Singaporean Employees aged 40 years and above
Full Fee	$450.00	$450.00	$450.00
9% GST (on full course fee)	$40.50	$40.50	$40.50
Funding Amount	$315.00 (70% off course fee)	$225.00 (50% off course fee)	$315.00 (70% off course fee)
Nett Fee Payable (incl. GST)	$175.50	$265.50	$175.50

SME: Company registered or incorporated in Singapore AND employment size of not more than 200 or with annual sales turnover of not more than $100 million
Non-SME (MCES): Employee is Singaporean aged 40 years and above

Course Fee Funding:
SME: 70% of course fee
Non-SME: 50% of course fee
Non-SME(MCES): 70% of course fee

Eligible for Absentee Payroll Funding

$4.50 per training hour capped at $100,000 per enterprise per calendar year

Eligible for SkillsFuture Enterprise Credit (SFEC)

Self Sponsored

Fees	Singapore Citizens (40 years and above)	Singapore Citizens (21 to 39 years old) & Permanent Residents (21 years old and above)
Full Fee	$450.00	$450.00
9% GST (on full course fee)	$40.50	$40.50
Funding Amount	$315.00 (70% off course fee)	$225.00 (50% off course fee)
Nett Fee Payable (incl. GST)	$175.50	$265.50

MCES: Singaporean aged 40 years and above
Normal: Singaporean / PR aged 21 years and above

Course Fee Funding:
MCES: 70% of course fee
Normal: 50% of course fee

Eligible for SkillsFuture Credit
Eligible for PSEA Funds