UEN No.: 198802365N
UEN No.: 198802365N
Stay ahead in today’s digital world with hands-on, practical training. From Microsoft Excel and data analytics to Generative AI and cybersecurity, our courses help you build the skills that matter at work.
Sharpen your communication, leadership, and problem-solving skills with practical, workplace-ready training. Our soft skills courses are built to help professionals grow, collaborate better, and lead with confidence.
UPFRONT SUBSIDIES
CREDIT ELIGIBLE
SUPPORTABLE
SUPPORTABLE
We understand that every organisation has different needs and business objectives to achieve. Whether it is a one-day SEO workshop, or a crash course on Critical Soft Skills for the workplace, we will be able to customise our courses according to your needs.
As AI, automation, and digital transformation reshape industries, upskilling has become essential. From Gen AI tools to data-driven strategies, the demand for adaptable, future-ready talent is growing rapidly.
James Cook Institute offers a wide range of digital and soft skills courses, designed to help individuals and organisations build practical, in-demand capabilities. Whether you’re enhancing digital proficiency or developing leadership and communication skills, our practical, impactful and transferrable programs provide the edge needed to thrive in a changing world.
Discover practical, in-demand courses designed to help you stay relevant and thrive in today’s competitive job market.
Gain industry-relevant skills valued by employers
Stay competitive in a fast-changing job market
Build agility to keep up with emerging tech trends
Strengthen your earning potential through upskilling
Empower your team with tailored training that drives productivity and builds lasting organisational strength.
Enhance team productivity and performance
Improve employee engagement and reduce turnover
Equip staff with real-world, job-relevant skills
Drive business growth through efficient workforce development
35+ Years of Training Excellence
Expert Trainers with Real-World Experience
Curated, Industry-Relevant Course Materials
Located Minutes Away from Somerset MRT
EXCELLENT Based on 1003 reviews Posted on JY ChongTrustindex verifies that the original source of the review is Google. The course was fantastic, largely thanks to our tutor, Mr. Eugene Tan. They didn't just teach from the textbook; they brought the subject to life with real-world examples and insights from their extensive industry experience. This practical knowledge was invaluable and something you can't get from reading alone. The instructors were not only experts in their field but also fantastic communicators who were always patient and willing to help.Posted on Jia Yi LimTrustindex verifies that the original source of the review is Google. Attended Mr Eugene Tan WSQ service excellence course , nice and fun classesPosted on Neo Wee CheakTrustindex verifies that the original source of the review is Google. Fun and interactive course trainer Eugene tan has good knowledge of his training and his materials used to provide fun experience.Posted on Richmond ZhenweiTrustindex verifies that the original source of the review is Google. WSQ eager service excellence Eugene tan A very engaging trainer that understands what we want and a very helpful trainer Worth it!!!!!Posted on JOICELLEN SAMSONTrustindex verifies that the original source of the review is Google. The course was enriching, helping in customer related concepts in service and in business.Posted on Marcus AngTrustindex verifies that the original source of the review is Google. Trainer Eugene Tan was very fun and engaging. (WSQ ENGAGE SERVICE EXCELLENCE COURSE)Posted on Bernard QuaTrustindex verifies that the original source of the review is Google. Well training within our groups discussion to build more efficiently and safe practice in 5S +2S


























Here are our answers to commonly asked questions.

Individual Support
*Singaporeans 25 years old and above can use their eligible SkillsFuture Credits to offset remaining course fees (T&Cs apply).

Corporate Support
*Companies with eligible SkillsFuture Enterprise Credit (SFEC) can receive up to 90% additional subsidy to offset the remaining fees (T&Cs apply).
**Additional Support via Absentee Payroll: $90 (Claimable up to $4.50 per hour, capped at $100,000 per enterprise per calendar year).
In order to be eligible, organisations must meet the following criteria:
Submit and manage Absentee Payroll claims here.

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Discover practical tips, industry insights, and the latest updates to help you stay ahead in your career and learning journey.
Customised training solutions to upskill your team and meet business goals.
Stay ahead in today’s digital world with hands-on, practical training. From Microsoft Excel and data analytics to Generative AI and cybersecurity, our courses help you build the skills that matter at work.
Sharpen your communication, leadership, and problem-solving skills with practical, workplace-ready training. Our soft skills courses are built to help professionals grow, collaborate better, and lead with confidence.