UEN No.: 198802365N

Unleash Your Potential

Through Lifelong Learning

Unleash Your Potential

Through Lifelong Learning

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explore POPULAR & upcoming COURSES

WHY James Cook Institute?

James Cook Institute offers an extensive range of soft skill and IT courses conducted by a pool of accredited trainers. We take pride in achieving and customizing a training solution to your learning and professional objectives.


Hear FROM OUR satisfied LEARNERS

(Nov 2022)
James Cook Institute (JCI) is always our first option whenever we source for Excel related courses.
They have professional Trainers specializes on this area and the feedbacks from the participants are always positive.
They even have online evaluation to assess the trainees proficiency level so that we are able to arrange them to attend the right course (Beginner or Advanced).
The Sales and administrator at James Cook Institute Pte. Ltd. have been proactive and supportive in order for us to meet the training needs of our Company.

Human Resource Development (HRD)

A Manufacturing Company

James Cook Institute (f.k.a Eagle Infotech) has been out go-to Training Provider since 2013. We have sent our staffs to attend various SoftSkills and IT courses, such as Apply Emotional Competence to Manage Self at the Workplace, Work in a Team and Microsoft Excel. We are very happy with their customer service as they are quite flexible in terms of course schedules. The trainers are also vibrant, interactive and professional. I would highly recommend Eagle Infotech if you are looking for a trusted Training Provider!

Raymond Kang

Manager, HR

I attended the Digital Marketing Course of James Cook Institute (f.k.a Eagle Infotech) in October 2018. I find the course very helpful in helping me start my E-commerce marketing business. We were taught many tools and skills.

Michael Wong

Nov 2018

I contacted James Cook Institute (f.k.a Eagle Infotech) to run a 1-day session on Data Analytics and Reporting Using Excel. It started off with a single pilot session. The overall feedback gathered was positive, in term of the training content and the trainer quality. In all, we ended up having 6 more add-on sessions on the same workshop, to benefit more learners. To date, more than 100 learners benefited from this workshop. Thank you for your good customer service and comprehensive content.

Lien Boon Thiam

Manager, Learning & Development (A Leading Telco Company)

Using Excel has never been the same again after attending MS Excel training at Eagle. Our staff have learnt how to use some functions that we never knew existed and are able to better tabulate and organise our clients data more productively. Besides the MS ICDL courses, we have been arranging for our staff to attend Leverage Functions and Formulas Using Excel, Effective Data Analysis Skills Using MS Excel and Reporting with Pivot Table and Pivot Chart courses as the courses would allow our staff to dive deeper into the Excel functions for analysis and reporting purposes during our course of work. The trainers assigned to the classes are professional, knowledgeable and engaging. Overall, our experience with James Cook Institute (JCI) has been excellent and we will definitely continue to engage them to address our IT training needs in future.

Manager, Human Resource

A Non Profit Group

Frequently Asked Questions

Here are our answers to commonly asked questions.

You may register for the course of your choice through our website here. Alternatively, you may contact us at tel 67375761 during office hours or drop us a note at ‘Contact Us‘ page for us to contact you. You may also reach us on WhatsApp.

For Course Fee Funding available for self-sponsored individuals please refer to the information on SSG website here

For Course Fee Funding and Absentee Payroll Funding available for employers who sponsor employees for training, please refer to the information on SSG website here

Payment from individual client is only collected when course is confirmed to start while corporate clients are billed a week after course completion. There is ample time for learner to consider carefully before making the payment.

Refund is given if the course applied for is rescheduled and learner is not able to attend at other available schedules. For corporate clients, it occurs when an appeal for training grant is approved after full fees have been paid. In other cases, refund is considered on a case-by-case basis.

If due to valid reasons learner is not able to attend the training, there are other schedules and courses that learner can consider to transfer to. However, such transfer may not be feasible if less than a week’s notice is given.

With effect from 1 Oct 2015, learners who do not attain a ‘Competent’ status for WSQ courses, they will not qualify for Training Grant or subsidies. For IT courses, these learners need to inform the trainer if they wish to accept the outcome, request for retest or retraining. For the latter 2 choices, our Customer Service Personnel will get contact them to make the necessary arrangements. Retests have to be taken within 2 weeks of the first assessment. There are charges involved for retest and retraining.

For softskill courses, learners with a ‘Not Yet Competent’ status will indicate in their assessment document if they accept the outcome or wish to appeal. Our Management will review each case for appeal and keep the learner informed of the outcome. Similarly, there are charges for re-assessment and retraining.

If learner chooses to accept the outcome, he or she will have to make the balance payment since only NET fee was collected beforehand for self-sponsored learners. For corporate clients, they will be billed the full amount accordingly.

You may wish to refer to SSG’s Skills Framework to help you in charting your personal development plan at the SSG website.

Please do not hesitate to contact us at tel 67375761 during office hours if you need assistance.


Have an enquiry? Feel free to connect via any of the channels below.

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Chat on WhatsApp at
+65 8767 0614

Training hotline

Give us a call at
+65 6737 5761

Exciting Changes Ahead!

Dear Valued Customers,

We are thrilled to share some exciting news with you!
We have recently undergone a significant transformation and changed our company name to James Cook Institute Pte. Ltd.

This transition signifies our unwavering dedication to growth, innovation, and delivering unparalleled customer satisfaction.