UEN No.: 198802365N
James Cook Institute
Course Reference Number
Funding Validity Period
Mode of Training
This course is targeted learners employed in the Retail sector. We will cover all the technological advances in IT that is impacting or will impact the sector. In this course, we will understand how the various technology that is used or can be implemented in the sector as well as the digital skills that is needed for the workforce in order to function optimally.
Learners will be able to understand and apply analytics to analyse customers profiles, demands, preferences, use automation to support business operations like stock checks, customer services, handle orders, payments, and to understand cybersecurity risks related to the retail sector and to mitigate the risks.
By the end of this course, learners will be able to:
Learning Unit 1: Data Analytics
Learning Unit 2: Automation
Learning Unit 3: Cybersecurity Risk
Learning Unit 4: In-demand Digital Tools
Download the PDF below for a summary of the course outline.
Course Fee Funding:SME: 70% of course fee + Additional 20% of course feeNon-SME: 70% of course fee
$4.50 per training hour capped at $100,000 per enterprise per calendar year
Course Fee Funding:MCES: 70% of course fee + additional 20% of course feeNormal: 70% of course fee
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