UEN No.: 198802365N


ICDL – Perform Word Processing Functions (Word 2019)

course details

Duration and Time

Training Time


Course Duration

24 HRS

Course Information

Course Reference Number


Funding Validity Period

26 Oct 2020 To
31 Dec 2022

Mode of Training



This course equips learners with the knowledge and skills to use a presentation application effectively. It covers fundamental presentation concepts, such as working with different file formats, using built-in productivity features, and understanding various presentation views and slide layouts. Learners will gain proficiency in entering, editing, and formatting text; creating and formatting charts; and inserting and editing pictures, images, and drawn objects. The course also includes applying animation and transition effects, checking and correcting content, and preparing presentations for printing and delivery.

  • Work with documents and save them in different file formats
  • Choose built-in options such as the Help function to enhance productivity
  • Create and edit small-sized word processing documents that will be ready to share and distribute
  • Apply different formats to documents to enhance them before distribution and recognise good practice in choosing the appropriate formatting options
  • Insert tables, images and drawn objects into documents
  • Prepare documents for mail merge operations
  • Adjust document page settings and check and correct spelling before finally printing documents
Getting Started
  • Start and Exit Word
  • Start Screen
  • Create a new document from default template or Installed templates
  • Save a Document
  • Open and Close an Existing Document
  • Switch Between Open Documents
  • Word Screen and Using File Tab and Ribbon
  • View a Document
  • Show/Hide Non-Printable Characters
  • Zoom
  • Changing Word Options
  • Getting Help
Creating A Document
  • Entering and Deleting Text
  • Text Selection Techniques
  • Create and Merge Paragraphs
  • Use Undo/Redo Command
  • Insert Symbols
  • Using Page Breaks
  • Copy and Move Text
  • Find and Replace Text
  • Inserting and Deleting soft carriage returns
Formatting Text
  • Text Formatting
  • Using the Ribbon
  • Using the Font dialogue box
  • Apply Character and Paragraph Styles
Formatting Paragraph
  • Good practices in formatting a word document
  • Change Paragraph Alignment
  • Indent Paragraph
  • Change Line Spacing
  • Change Paragraph Spacing
  • Add Borders and Shading
  • Bullets and Numbering
  • Using Format Painter
  • Auto Hyphenation
  • Use and Set Tabs
  • Create a Table and select cells
  • Enter Data in Table
  • Modify Table Structure
  • To insert a column or row into the table
  • To delete a column or row in a table
  • Format a Table
  • To change the alignment and size of a cell or a range of cells
  • To merge cells in a table
  • To split cells in a table
  • To add borders to a table
  • To use Table AutoFormat
Using Graphic Objects
  • Insert Clip Art
  • Insert Picture
  • Insert Chart
  • Format Chart
Manipulate Image
  • Move/copy an image
  • Re-size an image
  • Delete an image
Mail Merge
  • Creating the Main Document
  • Creating a Data Source
  • Open a Data Source
  • Writing the Document and insert fields
  • Finish and Merging
Finishing A Document
  • Create a header or footer
  • Insert Automatic Page Numbering
  • Finishing a Document
  • Check Spelling and Grammar
Page Setup Options
  • Modify Page Margin
  • Page Orientation
  • Paper Size
  • Preview a Document
  • Use Basic Print Options
  • Print a Document

Individuals aiming to enhance their ability to use word processing applications for creating, formatting, and managing documents efficiently

  • Be able to operate a personal desktop computer.
  • Be able to listen and speak English at a proficiency level equivalent to the Employability Skills Workforce Skills Qualifications (“ES WSQ”) Workplace Literacy (“WPL”) level 4.
  • Be able to read and write English at a proficiency level equivalent to ES WSQ WPL level 4.
  • Be able to manipulate numbers at a proficiency level equivalent to ES WSQ Workplace Numeracy (“WPN”) level
Course Outline

Download the PDF below for a summary of the course outline.


Company Sponsored

Funding Type Full Fee 9% GST (on full course fee) Funding Amount Nett Fee Payable (incl. GST)
Small Medium Enterprises (SMEs) $0 $0 $0 (70% off course fee) $0
Non Small Medium Enterprises $0 $0 $0 (50% off course fee) $0
Singaporean Employees aged 40 years and above $0 $0 $0 (70% off course fee) $0

Course Fee Funding:
SME: 70% of course fee
Non-SME: 50% of course fee
Non-SME(MCES): 70% of course fee

$4.50 per training hour capped at $100,000 per enterprise per calendar year


Funding Type Full Fee 9% GST (on full course fee) Funding Amount Nett Fee Payable (incl. GST)
Singapore Citizens (40 years and above) $0 $0 $0 (70% off course fee) $0
Singapore Citizens (21 to 39 years old) & Permanent Residents (21 years old and above) $0 $0 $0 (50% off course fee) $0

Course Fee Funding:
MCES: 70% of course fee
Normal: 50% of course fee


Select a date below

Looking at in-house training or have an enquiry? Contact us!

Related Courses


24 HRS



17 HRS



Have an enquiry? Feel free to connect via any of the channels below.

enquiry form

Leave a message


Chat on WhatsApp at
+65 8767 0614

Training hotline

Give us a call at
+65 6737 5761

Main Category
Generative AI Series
Course Duration