UEN No.: 198802365N
UEN No.: 198802365N
You may register for the course of your choice through our website here. Alternatively, you may contact us at tel 67375761 during office hours or drop us a note at ‘Contact Us‘ page for us to contact you. You may also reach us on WhatsApp.
Payment from individual client is only collected when course is confirmed to start while corporate clients are billed a week after course completion. There is ample time for learner to consider carefully before making the payment.
Refund is given if the course applied for is rescheduled and learner is not able to attend at other available schedules. For corporate clients, it occurs when an appeal for training grant is approved after full fees have been paid. In other cases, refund is considered on a case-by-case basis.
Refunds for payments regarding course fees are processed and followed up within 14 days.
If due to valid reasons learner is not able to attend the training, there are other schedules and courses that learner can consider to transfer to. However, such transfer may not be feasible if less than a week’s notice is given.
With effect from 1 Oct 2015, learners who do not attain a ‘Competent’ status for WSQ courses, they will not qualify for Training Grant or subsidies. For IT courses, these learners need to inform the trainer if they wish to accept the outcome, request for retest or retraining. For the latter 2 choices, our Customer Service Personnel will get contact them to make the necessary arrangements. Retests have to be taken within 2 weeks of the first assessment. There are charges involved for retest and retraining.
For softskill courses, learners with a ‘Not Yet Competent’ status will indicate in their assessment document if they accept the outcome or wish to appeal. Our Management will review each case for appeal and keep the learner informed of the outcome. Similarly, there are charges for re-assessment and retraining.
If learner chooses to accept the outcome, he or she will have to make the balance payment since only NET fee was collected beforehand for self-sponsored learners. For corporate clients, they will be billed the full amount accordingly.
You may wish to refer to SSG’s Skills Framework to help you in charting your personal development plan at the SSG website.
Please do not hesitate to contact us at tel 67375761 during office hours if you need assistance.
James Cook Institute (formerly Eagle Infotech) is a Registered Training Provider (RTP) with SkillsFuture Singapore (SSG), with over three decades of expertise in advancing Singapore’s workforce capabilities. Our core commitment lies in providing excellent training to unlock our learners’ vast potential, ensuring personal and professional growth. We collaborate with industry experts to design courses with practical real-world applicability. Our WSQ courses strictly adhere to the WSQ Skills Framework.
We are located at 150 Orchard Rd, #06-14, Singapore 238841
Yes, we are able to conduct the training as an in-house programme where all learners are from your organisation. Training will be conducted face-to-face (classroom) at your office premises (training room). The training schedule and date can be aligned with your staff’s availability.
If your company can provide the space and logistics, we can facilitate the training on-site. The minimum number of participants for in-house training varies depending on the course, so please contact us for specific details at [email protected]
Yes, our training programmes can be fully customised to align with your organisation’s goals and requirements. We offer flexible training solutions to meet the unique needs of different industries and business sizes.
Introduced in 2015, all Singaporeans aged 25 years and above received an opening credit of $500. You can make use of the SkillsFuture Credit to deepen your existing skills or reskill into new areas outside of your current field.
Click here for more information on SFC.
All Singaporeans aged 25 years and above
Singapore Citizens and Permanent Residents can enjoy an upfront SkillsFuture subsidy of up to 70% on courses offered by SSG-appointed Training Providers.
| Eligibility | Funding Support |
| Singapore Citizens & Permanent Residents (21 to 39 years old) | Up to 50% of course fees |
| Singapore Citizens (40 years old & above) | Up to 70% of course fees |
UTAP is a training benefit designed to help NTUC members offset their training costs, encouraging them to pursue skills upgrading.
NTUC members can enjoy 50% unfunded* course fee support, capped at $250 per year, for courses approved under UTAP. For members aged 40 and above, the funding support increases to $500 annually.
50% unfunded course fee support, capped at $250 each year, for courses supported by UTAP. This excludes miscellaneous fees such as GST and registration fee etc
Step 1: Search for your course here
Step 2: Register and attend the course
Step 3: Log in to your U Portal account to submit your UTAP application.
*NTUC members must apply for their UTAP claim within 6 months of course completion. Late submissions will not be accepted.
Automation
Cybersecurity Awareness
Data Analytics:
Digital Marketing
Generative AI:
Microsoft Excel
Microsoft Powerpoint
Smartphone Videography & Editing
SkillsFuture Digital Workplace 2.0
*Unfunded course fee refers to the balance course fee payable after applicable government subsidy. This excludes GST, registration fees, misc. fees etc.
Note: UTAP funding is subject to specific eligibility criteria and availability. For more details, visit the NTUC website or contact the UTAP hotline for assistance.
To qualify for course fee and absentee payroll funding, your employees must meet the following criteria:
$4.50 per hour capped at $100,000 per year for each organisation
There is no need to apply for course fee funding as it is automatically computed and deducted from the course fee.
Please declare your employees’ hourly salary information on EPJS (Enterprise Portal for Jobs & Skills) to claim for absentee payroll funding.
SFEC (Budget 2020)
Qualifying Periods
Employers must meet the following conditions over the qualifying period:
SFEC Expansion (Budget 2022)
Qualifying Periods
Employers must meet the following conditions over the qualifying period:
Eligible employers* can tap on the one-off $10,000 credit to cover up to 90% of out-of-pocket expenses for training courses that are aligned to the Skills Framework and funded by SkillsFuture Singapore (SSG).
Note: Out-of-pocket course fee without GST
EnterpriseSG will notify all newly eligible employers for SFEC via email sent to their registered CorpPass Administrators in April 2022. Employers who qualified will be able to see the $10,000 credit, when they log in to the Business Grants Portal (BGP) and SkillsFuture Singapore’s SFEC microsite in April 2022.
Newly qualified employers under the SFEC Expansion may use their SFEC on supportable schemes applied from 1 April 2022 or training courses that commences from 1 April 2022.
Submission: Enterprise submits the SFEC claim via the Enterprise Portal for Jobs & Skills (EPJS)
Note:
If you have sent your foreign employees for SFEC-eligible course(s), you will have to submit your claims via the system manually.
If you have sent your Singaporean/Permanent Resident employee for training, our courses are automatically processed.
Individuals who receive a WSS letter are eligible for TCA if they achieve the Full Qualification and/or courses within the WSS eligibility period stated in the letter. They are required to:
a. $500 per WSQ or Academic CET Full Qualification attained;
b. $100 for any 2 of the following courses up to $200:
i. WSQ Statement of Attainment (SOA)
ii. Academic CET Modular Certificate or Post-Diploma Certificate
iii. Certifiable Courses supported by SSG
Please note that:
No application is required.
Individuals who receive a WSS letter are eligible for TCA if they achieve the Full Qualification and/or courses within the WSS eligibility period stated in the letter. It will take up to 3 months for TCA to be disbursed.
Individuals will be notified of their TCA payment via SMS and/or letter by CPF Board.
More info at https://go.gov.sg/wsg-wss
Have an enquiry? Feel free to connect via any of the channels below.
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Chat on WhatsApp at
+65 8767 0614
Give us a call at
+65 6737 5761
Have an enquiry? Feel free to connect via any of the channels below.
Leave a message
Leave a message
Give us a call at
+65 6737 5761
