UEN No.: 198802365N

Operations Intern

Department

Accounting / Auditing

Employment Type

Experience Range

Intern

Job Posted on

30 Aug 2023

Job responsibility

Job Summary

As an Operations Intern at JCI, you will be an essential member of our operations team, involved in various aspects of managing the day-to-day activities within the education/training sector. Your role will be critical in ensuring smooth operations, optimizing processes, and delivering a seamless learning experience. This internship program aims to provide you with hands-on experience in the education industry, giving you the opportunity to develop essential operational skills and make valuable contributions to our mission.

 Role & Responsibilities

  • Student Support: Assist in providing support to students, responding to their queries, and guiding them through the enrollment process.
  • Data Management: Help in collecting, organizing, and analyzing data related to student enrollment, attendance, and performance for operational insights.
  • Process Improvement: Collaborate with the operations team to identify areas for process improvement and efficiency in delivering educational programs.
  • Classroom Management: Support the setup and coordination of classrooms, ensuring that necessary resources and equipment are available for effective learning sessions.
  • Administrative & Finance Support: Provide administrative assistance in handling paperwork, record-keeping, and other operational tasks.
  • Technology Integration: Collaborate with the IT team to explore and implement technology solutions that enhance educational processes and experiences.
  • Cross-Functional Collaboration: Work closely with various departments, including trainers, marketing, and admin team, to ensure a cohesive training ecosystem.

Requirements:

  • Passion for education and a strong interest in contributing to the growth and development of learners.
  • Excellent organizational and time management skills, with the ability to manage multiple tasks effectively.
  • Analytical mindset and attention to detail for data analysis and process optimization.
  • Strong communication skills, both written and verbal, to interact with students, faculty, and staff.
  • Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) and familiarity with educational technology is a plus.
  • Self-motivated and proactive, with the ability to work independently and as part of a team.
  • Adaptability and a positive attitude to thrive in a dynamic and fast-paced environment.
  • Understanding of the education/training industry and current trends is advantageous.

Internship duration can be between 12 weeks to 20 weeks. Interns will be compensated with a competitive stipend, depending on education qualifications. Conversion to permanent position will be considered.

*Only shortlisted candidates will be notified.

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