Job Summary

As an Operations Intern at JCI, you will be an essential member of our operations team, involved in various aspects of managing the day-to-day activities within the education/training sector. Your role will be critical in ensuring smooth operations, optimizing processes, and delivering a seamless learning experience. This internship program aims to provide you with hands-on experience in the education industry, giving you the opportunity to develop essential operational skills and make valuable contributions to our mission.

 Role & Responsibilities

• Student Support: Assist in providing support to students, responding to their queries, and guiding them through the enrollment process.
• Data Management: Help in collecting, organizing, and analyzing data related to student enrollment, attendance, and performance for operational insights.
• Process Improvement: Collaborate with the operations team to identify areas for process improvement and efficiency in delivering educational programs.
• Classroom Management: Support the setup and coordination of classrooms, ensuring that necessary resources and equipment are available for effective learning sessions.
• Administrative & Finance Support: Provide administrative assistance in handling paperwork, record-keeping, and other operational tasks.
• Technology Integration: Collaborate with the IT team to explore and implement technology solutions that enhance educational processes and experiences.
• Cross-Functional Collaboration: Work closely with various departments, including trainers, marketing, and admin team, to ensure a cohesive training ecosystem.