WSQ

Building AI Agents with Microsoft Copilot Studio

course details

Duration and Time

Training Time

9am to 6pm

Course Duration

8 HRS

Course Information

Course Reference Number

TGS-2025059655

Funding Validity Period

08 Oct 2025 To
07 Oct 2027

Mode of Training

Classroom

DATE & REGISTRATION

Looking at in-house training or have an enquiry? Contact us!

COURSE OVERVIEW

This one-day course is designed to introduce participants to Microsoft Copilot Studio, empowering them to build and deploy intelligent conversational AI agents. Through a blend of theoretical understanding and hands-on exercises, attendees will gain practical skills in leveraging this low-code platform to automate tasks, answer questions, and enhance user interactions.

By the end of this course, learners will be able to:

  • Discover the fundamentals of AI Agent.
  • Plan AI Agents for your organisation.
  • Build and deploy Copilot Studio AI Agent.
  • Evaluate risk assessment for implementing AI Agent in an organisation.

Learning Unit 1: AI Agent for an Organisation

  • What are AI Agents?
  • Introduction to Copilot Studio

Learning Unit 2: Plan Your Organisation’s AI Agent

  • Building an AI Agent: The Process
  • Copilot Studio and Power Automate
  • Pricings and Credits
  • Types and Categories of Copilot Agents
  • Agentic and Automate Flows

Learning Unit 3: Construct an Intelligent AI Agent

  • Building a Data Retrieval Agent, an Action Agent and a Master Agent
  • Microsoft App Agent
  • Device Request Agent
  • IT Master Agent

Learning Unit 4: Implement AI Agent at Organisational Level

  • Building Autonomous Agents
  • Customer Service Agent
  • Parts Order Agent – Accessories Partner

Learning Unit 5: Evaluate Risk of Implementation of AI Agent in an Organisation

  • Tools, Triggers and topics
  • Sharing and Export Agents
  • Risk Assessment in Deploying Agent

Anyone who is interested in implementing an AI-powered “ChatBot” Agent within a business or organisational setting, using a low-code platform to automate processes and search their libraries or database in a protected environment.

  • Learners are expected to have at least a lower secondary education
  • Proficiency in English at WSQ WPL Level 5 (reading, writing, speaking and listening)
  • Proficiency in number manipulation at WSQ WPN Level 5
  • Competence in using a computer, including a keyboard and a mouse, and internet
  • Learner must have basic knowledge on Copilot or attended JCI’s “Enhancing Productivity with Copilot”.
Course Outline

Download the PDF below for a summary of the course outline.

COURSE FEES

Company Sponsored

Funding Type Full Fee 9% GST (on full course fee) Funding Amount Nett Fee Payable (incl. GST)
Small Medium Enterprises (SMEs) $600.00 $54.00 $420.00 (70% off course fee) $234.00
Non Small Medium Enterprises $600.00 $54.00 $300.00 (50% off course fee) $354.00
Singaporean Employees aged 40 years and above $600.00 $54.00 $420.00 (70% off course fee) $234.00

Course Fee Funding:
SME: 70% of course fee
Non-SME: 50% of course fee
Non-SME(MCES): 70% of course fee

$4.50 per training hour capped at $100,000 per enterprise per calendar year

Self-Sponsored

Funding Type Full Fee 9% GST (on full course fee) Funding Amount Nett Fee Payable (incl. GST)
Singapore Citizens (40 years and above) $600.00 $54.00 $420.00 (70% off course fee) $234.00
Singapore Citizens (21 to 39 years old) & Permanent Residents (21 years old and above) $600.00 $54.00 $300.00 (50% off course fee) $354.00

Course Fee Funding:
MCES: 70% of course fee
Normal: 50% of course fee

DATE & REGISTRATION

Looking at in-house training or have an enquiry? Contact us!

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