UEN No.: 198802365N
UEN No.: 198802365N
COURSE DETAILS
James Cook Institute
Course Duration
15 HRS
Course Reference Number
TGS-2023037500
Funding Validity Period
Mode of Training
Classroom
Training Timing
9am to 5.30pm
COURSE OVERVIEW
This course is targeted at those in the tourism sector. We will cover all the technological advances that are impacting or will impact the sector. In this course, we will understand how various technologies are used or can be implemented in the sector, as well as the digital skills needed for the workforce to function optimally.
Learners will be able to apply Generative AI tools such as Copilot and Gemini to streamline tasks, analyse data in Excel and create intelligent and novel content in Word and PowerPoint.
Learners will also be able to apply analytics to gain business insights, use automation tools and mobile apps to support business operations, such as hotel room check-in, flight information, and travel itineraries, and understand security risks associated with using emerging technologies and how to mitigate those risks
· State the jobs and digital skills required in the current and future digital economy
· Describe the work requirements in a technology-rich environment and know the associated cybersecurity risks
· Identify various digital applications and tools in work applications, including widely applicable national and sectoral platforms
· Suggest how data and information can be used
· Perform functional outcomes such as the use of digital tools and software to access various learning paths and content
· Develop a post-course action plan to continue learning (i.e., to identify courses that would allow participants to further deepen their skills in the four key areas)
· Acquire Basic Concepts of Generative AI, its risk and the know-how of prompts
In-demand Digital Tools
· Introduction to SFDW and digital skills and jobs awareness in the current and future digital economy
· The world of Industry 4.0, extended reality and additive manufacturing
· Basic concepts of Generative Artificial Intelligence
· Identify risks associate with and responsible use of Generative AI
· How to design prompt
· Generative Artificial Intelligence Sandbox initiative by Infocomm Media Development Authority (IMDA)
· Hands-on practice of Generative AI such as Gemini and Copilot in areas such as generating response to customer queries or complaints, create course outlines, etc
· Autonomous Robots and Internet of Things and their impact across sectors
· Nationally launched applications
· Develop a learning plan to take ownership of own skills upgrading
Cybersecurity Risk
· Introduction to Cybersecurity Risk
· Areas of cybersecurity risk and its implication and effect to the individual and organization
· How to mitigate cybersecurity risks? (physical, software, policy and regulatory)
Automation
Introduction to Automation
· Types of automation tools such as Robotic Process Automation (RPA)
Data Analytics
Introduction to Data Analytics
· Data visualisation tools
Download the PDF below for a summary of the course outline.
COURSE FEES
Company Sponsored
| Funding Type | Full Fee | Funding Amount | Fee After Funding | GST on Fee After Funding | Additional Funding | Nett Fee Payable (incl. GST) |
|---|---|---|---|---|---|---|
| Small Medium Enterprises (SMEs) | $500 | $350 | $150 | $13.5 | $100 | $63.5 |
| Non Small Medium Enterprises | $500 | $350 | $150 | $13.5 | n.a | $163.5 |
| Singaporean Employees aged 40 years and above | $500 | $350 | $150 | $13.5 | $100 | $63.5 |
Course Fee Funding:
SME: 70% of course fee + Additional 20% of course fee
Non-SME: 70% of course fee
$4.50 per training hour capped at $100,000 per enterprise per calendar year
Self-Sponsored
| Funding Type | Full Fee | Funding Amount | Fee After Funding | GST on Fee After Funding | Additional Funding | Nett Fee Payable (incl. GST) |
|---|---|---|---|---|---|---|
| Singapore Citizens (40 years and above) | $500 | $350 | $150 | $13.5 | $100 | $63.5 |
| Singapore Citizens (21 to 39 years old) & Permanent Residents (21 years old and above) | $500 | $350 | $150 | $13.5 | n.a | $163.5 |
Course Fee Funding:
MCES: 70% of course fee + additional 20% of course fee
Normal: 70% of course fee
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