WSQ People Change Management
Funding Validity Period
1 January 2020
-
22 August 2027
Course Overview
This course sets out the skills and abilities to work with team leaders to manage change processes. It also includes facilitating innovation at the workplace, implementing change strategies and processes and evaluating the impact of change
Skills Acquired
By the end of this course, learners will be able to:
- Identify legal and ethical considerations relating to change management
- Use organisational policies and procedures relating to the change management
- Use relevant professional or industry codes of practice and standards relating to change management
- Describe the key concepts, importance and characteristics of a learning organisation that supports the development of individuals within the team and work environment
- Identify opportunities for growth or improvement based on current achievements
- Support enterprising behaviour and risk taking among team leaders by modelling enterprising behaviours and rewarding innovation to encourage desired behaviours
- Differentiate between the attributes of positive and negative risks
- Apply theories and principles of change management
- Assign roles and responsibilities to implement change strategies and processes
- Work with team leaders to anticipate and plan for predictable consequences of change by applying systems thinking
- Identify systems and behaviours that may support or limit implementation activities to facilitate implementation
- Demonstrate empathy by acknowledging and addressing the feelings and perspectives of team leaders arising from the impact of change implementation to ensure individual needs are addressed
- Identify competencies to help individuals and teams to respond positively to change
- Keep abreast of change management systems and processes by subscribing to diverse learning channels and participating in peer discussion platforms to enhance own knowledge for workplace application
- Analyse data and feedback from team leaders to establish trends and identify actions and resources required to ensure change processes generate required benefits
- Develop and review systems to share learnings from change implementation processes to guide future actions for improvement
Learning Modules
Course Overview
Learning Unit 1: Innovation and Change
- Introduction of change and innovation
- Forces for change
- Considerations Prior to Introduce Change
Learning Unit 2: Foster an Innovative Change Culture
- Create a learning organisation
- Encourage a Culture of Innovation
- Change Management Models
- Collaborate with Stakeholders
- Overcome Resistance to Change
- Communicate plan for change implementation
Learning Unit 3: Monitor and Evaluate Change
- Monitor Change
- Evaluate Change
Who is this course for
This training is relevant to anyone with supervisory and managerial responsibilities and targets change agents in all sectors. The job role should be someone who wish to drive changes within the organization through (i) identify and initiate opportunities for change in the organisation; (ii) enable others to embrace process and organisation change; (iii) challenge the status quo and promote innovation; and (iv) create an environment conducive to change.
Academic prerequisites
- Communicate to staff and colleagues effectively about information and ideas
- Solve problems to achieve optimal result in business units
- Collect, analyse and organise information to review data critically
- Plan and organise resources and activities to complete work activities within specific time frames
- WPLN levels
- Learners are assumed to be able to demonstrate:
- English listening and speaking skills at a level equivalent to ES Literacy Level 5
- English reading and writing skills at a level equivalent to ES Literacy Level 5
- Numeracy skills at a level equivalent to ES Literacy Level 5
Course Fees
| Fees | Small Medium Enterprises (SMEs) | Non Small Medium Enterprises | Singaporean Employees aged 40 years and above |
|---|---|---|---|
| Full Fee | $650.00 | $650.00 | $650.00 |
| 9% GST (on full course fee) | $58.50 | $58.50 | $58.50 |
| Funding Amount | $455.00 (70% off course fee) | $325.00 (50% off course fee) | $455.00 (70% off course fee) |
| Nett Fee Payable (incl. GST) | $253.50 | $383.50 | $253.50 |
- SME: Company registered or incorporated in Singapore AND employment size of not more than 200 or with annual sales turnover of not more than $100 million
- Non-SME (MCES): Employee is Singaporean aged 40 years and above
Non-SME: 50% of course fee
Non-SME(MCES): 70% of course fee
- Eligible for Absentee Payroll Funding
- Eligible for SkillsFuture Enterprise Credit (SFEC)
| Fees | Singapore Citizens (40 years and above) | Singapore Citizens (21 to 39 years old) & Permanent Residents (21 years old and above) |
|---|---|---|
| Full Fee | $650.00 | $650.00 |
| 9% GST (on full course fee) | $58.50 | $58.50 |
| Funding Amount | $455.00 (70% off course fee) | $325.00 (50% off course fee) |
| Nett Fee Payable (incl. GST) | $253.50 | $383.50 |
- MCES: Singaporean aged 40 years and above
- Normal: Singaporean / PR aged 21 years and above
Normal: 50% of course fee
- Eligible for SkillsFuture Credit
- Eligible for PSEA Funds
WSQ People Change Management
Course Highlight
Course Duration
16 HRS
Training Time
9am-6pm
Mode of Training
Classroom
Course Reference Number
TGS-2019504486
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