Building AI Agents with Microsoft Copilot Studio
Funding Validity Period
6 October 2025
-
7 October 2027
Course Overview
This one-day course is designed to introduce participants to Microsoft Copilot Studio, empowering them to build and deploy intelligent conversational AI agents. Through a blend of theoretical understanding and hands-on exercises, attendees will gain practical skills in leveraging this low-code platform to automate tasks, answer questions, and enhance user interactions.
Skills Acquired
By the end of this course, learners will be able to:
- Discover the fundamentals of AI Agent.
- Plan AI Agents for your organisation.
- Build and deploy Copilot Studio AI Agent.
- Evaluate risk assessment for implementing AI Agent in an organisation.
Learning Modules
Learning Unit 1: AI Agent for an Organisation
- What are AI Agents?
- Introduction to Copilot Studio
- Building an AI Agent: The Process
- Copilot Studio and Power Automate
- Pricings and Credits
- Types and Categories of Copilot Agents
- Agentic and Automate Flows
- Building a Data Retrieval Agent, an Action Agent and a Master Agent
- Microsoft App Agent
- Device Request Agent
- IT Master Agent
- Building Autonomous Agents
- Customer Service Agent
- Parts Order Agent – Accessories Partner
- Tools, Triggers and topics
- Sharing and Export Agents
- Risk Assessment in Deploying Agent
Who is this course for
Anyone who is interested in implementing AI-powered solutions within a business or organisational setting using a low-code platform for automating processes.
Academic prerequisites
- Learners are expected to have at least a lower secondary education
- Proficiency in English at WSQ WPL Level 5 (reading, writing, speaking and listening)
- Proficiency in number manipulation at WSQ WPN Level
- Competence in using a computer, including a keyboard and a mouse, and internet
- Learner must have basic knowledge on Copilot or attended JCI’s “Enhancing Productivity with Copilot”
Course Fees
| Fees | Small Medium Enterprises (SMEs) | Non Small Medium Enterprises | Singaporean Employees aged 40 years and above |
|---|---|---|---|
| Full Fee | $600.00 | $600.00 | $600.00 |
| 9% GST (on full course fee) | $54.00 | $54.00 | $54.00 |
| Funding Amount | $420.00 (70% off course fee) | $300.00 (50% off course fee) | $420.00 (70% off course fee) |
| Nett Fee Payable (incl. GST) | $234.00 | $354.00 | $234.00 |
- SME: Company registered or incorporated in Singapore AND employment size of not more than 200 or with annual sales turnover of not more than $100 million
- Non-SME (MCES): Employee is Singaporean aged 40 years and above
Non-SME: 50% of course fee
Non-SME(MCES): 70% of course fee
- Eligible for Absentee Payroll Funding
- Eligible for SkillsFuture Enterprise Credit (SFEC)
| Fees | Singapore Citizens (40 years and above) | Singapore Citizens (21 to 39 years old) & Permanent Residents (21 years old and above) |
|---|---|---|
| Full Fee | $600.00 | $600.00 |
| 9% GST (on full course fee) | $54.00 | $54.00 |
| Funding Amount | $420.00 (70% off course fee) | $300.00 (50% off course fee) |
| Nett Fee Payable (incl. GST) | $234.00 | $354.00 |
- MCES: Singaporean aged 40 years and above
- Normal: Singaporean / PR aged 21 years and above
Normal: 50% of course fee
- Eligible for SkillsFuture Credit
- Eligible for PSEA Funds
- Eligible for UTAP funding
Building AI Agents with Microsoft Copilot Studio
Course Highlight
Course Duration
8 HRS
Training Time
9am-6pm
Mode of Training
Classroom
Course Reference Number
TGS-2025059655
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