WSQ Communicate Effectively as a Team Leader at the Workplace
Funding Validity Period
4 June 2022
-
3 June 2028
Course Overview
Effective communication is essential for the success of any business, whether internally with colleagues and teams or externally with clients and the community. Effective communication promotes trust and engagement, encourages productivity and reduces stress and anxiety for all.
Hence it is critical that leaders in the organisation are equipped with the skills and methodology to lead their teams to communicate successfully to drive greater productivity, higher efficiency and performance. This course will provide learners with the necessary competencies to do so.
Skills Acquired
By the end of this course, learners will be able to:
- Recognise the impact and power of effective communication
- Engage the workforce and other relevant partiers to build relationship as a team leader using different communication styles and strategies
- Improve team collaboration by removing communication barriers
- Use effective communication skills to reinforce effective behaviours as a team
Learning Modules
Learning Unit 1: Communication For Leaders
- Facts About Communication for Leaders
- Tips For Leaders to Communicate Effectively
- Communicating In Crisis
Learning Unit 2: Organisational Communication Policies and Procedures
- What Are Organisational Communication Policies and Procedures
- Aspects To Consider When Maintaining Channels of Communication in The Workplace
- Manage Challenges in Maintaining Communication Channels
Learning Unit 3: Compliance And Action Plan
- Identify Standards and Regulations in Workplace Communication
- Ensure Staff’s Compliance with Organisational Communication Policies and Work-Related Information
- Apply Relevant Action Plan for Non-Compliance Personnel
Learning Unit 4: Addressing Barriers and Implementing Solutions
- Evaluate Gaps and Barriers to Communication
- Evaluate The Effectiveness of The Communications Channel
- Strategies For Organisational and Professional Communication Standard
- Sustainable Communications Plan on Organisational and Professional Standards
Who is this course for
The audience is supervisory staff with leadership responsibilities, relevant for all sectors
Academic prerequisites
- Learners must be able to read, write, speak and listen to English at secondary school level
- Learners to have minimum GCE ‘O’ level or ITE certificate education
- Learner should have at least 1 year’s working experience in any industry
Course Fees
| Fees | Small Medium Enterprises (SMEs) | Non Small Medium Enterprises | Singaporean Employees aged 40 years and above |
|---|---|---|---|
| Full Fee | $420.00 | $420.00 | $420.00 |
| 9% GST (on full course fee) | $37.80 | $37.80 | $37.80 |
| Funding Amount | $294.00 (70% off course fee) | $210.00 (50% off course fee) | $294.00 (70% off course fee) |
| Nett Fee Payable (incl. GST) | $163.80 | $247.80 | $163.80 |
- SME: Company registered or incorporated in Singapore AND employment size of not more than 200 or with annual sales turnover of not more than $100 million
- Non-SME (MCES): Employee is Singaporean aged 40 years and above
- Eligible for Absentee Payroll Funding
- Eligible for SkillsFuture Enterprise Credit (SFEC)
| Fees | Singapore Citizens (40 years and above) | Singapore Citizens (21 to 39 years old) & Permanent Residents (21 years old and above) |
|---|---|---|
| Full Fee | $420.00 | $420.00 |
| 9% GST (on full course fee) | $37.80 | $37.80 |
| Funding Amount | $294.00 (70% off course fee) | $210.00 (50% off course fee) |
| Nett Fee Payable (incl. GST) | $163.80 | $247.80 |
- MCES: Singaporean aged 40 years and above
- Normal: Singaporean / PR aged 21 years and above
- Eligible for SkillsFuture Credit
- Eligible for PSEA Funds
WSQ Communicate Effectively as a Team Leader at the Workplace
Course Highlight
Course Duration
16 HRS
Training Time
9am-6pm
Mode of Training
Classroom
Course Reference Number
TGS-2022014002
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