WSQ

Design Thinking Starts With Me

course details

Duration and Time

Training Time

9am-6pm

Course Duration

16 HRS

Course Information

Course Reference Number

TGS-2022014001

Funding Validity Period

04 Jun 2022 To
03 Jun 2026

Mode of Training

Classroom

COURSE OVERVIEW

Design thinking is a useful tool that can help participants to innovate and problem solve, understanding the underlying customer’s needs and behaviors and then ultimately building quality customer relationships which leads to a sustainable source of revenue growth.

Design Thinking Starts With Me uses different prototyping methods such a sketching, or physical props to help stakeholders visualise the solution and to get buy in to the idea or solution. Previously, ideas and solutions are only verbalised or presented in written proposal and reports.

On completion of the course, learners will be able to:

  • Articulate the concept and importance of design thinking
  • Explain the 5 stages of the design thinking process
  • Apply design thinking methodologies to define a problem statement and generate ideas for a given problem statement
  • Identify 2 different methods of applying design thinking in own organisation and apply the decision metrics to determine feasibility of design ideas and solutions
  • Promote design thinking in own organisation and articulate the importance and purpose of prototyping in the design thinking process
Introduction to Design Thinking
  • Understand the key concepts of design thinking
  • Explain the 5 stages of Design Thinking: Empathize, Define, Ideate, Prototype, Test stages of Design Thinking
  • How to empathise and define the problem statement
Identify Pain Points And Prototyping
  • Practise SCAMPER, Creative Matrix and Analogy Concepts to brainstorm ideas
  • Use sketches and physical props to showcase your prototypes
  • Continue to test and reiterate your prototypes
Use Design Thinking Concepts In Your Daily Work
  • Apply Design Thinking mindset to your work problems
  • Look at the problems and issues from the customer’s perspective
  • Change the way problems are solved in your daily operations

Supervisors, Middle Managers and Team leaders from any industrial sectors or businesses

Course Outline

Download the PDF below for a summary of the course outline.

COURSE FEES

Company Sponsored

Funding Type Full Fee 9% GST (on full course fee) Funding Amount Nett Fee Payable (incl. GST)
Small Medium Enterprises (SMEs) $600.00 $54.00 $420.00 (70% off course fee) $234.00
Non Small Medium Enterprises $600.00 $54.00 $300.00 (50% off course fee) $354.00
Singaporean Employees aged 40 years and above $600.00 $54.00 $420.00 (70% off course fee) $234.00

Course Fee Funding:
SME: 70% of course fee
Non-SME: 50% of course fee
Non-SME(MCES): 70% of course fee

$4.50 per training hour capped at $100,000 per enterprise per calendar year

Self-Sponsored

Funding Type Full Fee 9% GST (on full course fee) Funding Amount Nett Fee Payable (incl. GST)
Singapore Citizens (40 years and above) $600.00 $54.00 $420.00 (70% off course fee) $234.00
Singapore Citizens (21 to 39 years old) & Permanent Residents (21 years old and above) $600.00 $54.00 $300.00 (50% off course fee) $354.00

Course Fee Funding:
MCES: 70% of course fee
Normal: 50% of course fee

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