UEN No.: 198802365N

WSQ

One Step Back, Two Steps Forward – Level 4

course details

Duration and Time

Training Time

9am-6pm

Course Duration

16 HRS

Course Information

Course Reference Number

TGS-2022015536

Funding Validity Period

Till 04 Sep 2026

Mode of Training

Classroom

COURSE OVERVIEW

This 16-hour Level 4 course aims to enhance managers’ personal effectiveness in leadership and communication, enabling them to better influence their teams, improve cohesion, and achieve organisational goals by understanding the dynamics within the organisation and its stakeholders.

On completion of the course, learners will be able to:

  • Develop strategies to increase personal effectiveness in engaging stakeholders
  • Make effective decisions to develop implementation plans in support of organisational goals and objectives
  • Apply strategies to influence team leaders towards supporting the organisation’s strategic priorities
Looking Back
  • Types of stakeholders and their interests
  • Different types of leadership styles that suit different situations
  • The art of delegation to your team lead
  • Barriers to communication in your team
  • Techniques to improve collaboration with others in your team
Looking Ahead
  • Types of organization communication & protocols in your organization
  • Hierarchy of organizational plans and its priorities
  • Methods of gathering and evaluating feedback to make sense
  • Decision making models and methods to achieve business goals
Remaining Steady
  • The power of influence as a leader
  • Legal considerations relating to corporate governance
  • Ethics to abide with in corporate governance
  • Modelling organization’s ethics and values in your behaviours as a leader

New Managers, Middle Managers and Team leaders from any industrial sectors or businesses

Course Outline

Download the PDF below for a summary of the course outline.

COURSE FEES

Company Sponsored

Funding Type Full Fee 9% GST (on full course fee) Funding Amount Nett Fee Payable (incl. GST)
Small Medium Enterprises (SMEs) $600 $54 $420 (70% off course fee) $234
Non Small Medium Enterprises $600 $54 $300 (50% off course fee) $354
Singaporean Employees aged 40 years and above $600 $54 $420 (70% off course fee) $234

Course Fee Funding:
SME: 70% of course fee
Non-SME: 50% of course fee
Non-SME(MCES): 70% of course fee

$4.50 per training hour capped at $100,000 per enterprise per calendar year

Self-Sponsored

Funding Type Full Fee 9% GST (on full course fee) Funding Amount Nett Fee Payable (incl. GST)
Singapore Citizens (40 years and above) $600 $54 $420 (70% off course fee) $234
Singapore Citizens (21 to 39 years old) & Permanent Residents (21 years old and above) $600 $54 $300 (50% off course fee) $354

Course Fee Funding:
MCES: 70% of course fee
Normal: 50% of course fee

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