Problem Identification and Solutioning Techniques
Download PDF Outline ————————————- Course Overview This 2-day course (16 hours) is targeted at all sectors and at employees in the Operations arena conducting daily implementation and services of the Company. Many businesses had found it difficult to continue, and for those who have, they had to pivot and transform their business models or processes […]
Communicating with Influence
Download PDF Outline ————————————- Course Synopsis Managers need to develop their personal effectiveness skills to lead their teams to meet business goals and to grow their people. This 16-hours level 4 course seeks to develop manager’s effectiveness of their personal leadership and communication styles in influencing the team to achieve organisational goals. Managers are then […]
Vision Leadership: Walk The Talk – Level 4
Download PDF Outline ————————————- Course Synopsis In many organizations, managers tend to work in silo with a tunnel vision. This 16-hours level 4 leadership course seeks to develop a manager’s skills in developing an organization’s vision, mission and values that is able to drive the business plans to fruition. Managers will be equipped with knowledge, […]
People Development: Dare To Care – Level 4
Download PDF Outline ————————————- Course Synopsis Managers may not have the necessary skills to apply a systematic approach to identify the current and future job skills for themselves and their team members Managers will be equipped with knowledge, skills and abilities to identify and plan their professional development and that of their team members. In […]
WSQ Communicate Effectively at the Workplace
Download PDF Outline ————————————- Course Synopsis In a communication process, we encourage open communication by informing and sharing information with one another. Effective communication promotes trust and engagement, encourages productivity and reduces stress and anxiety for all. Relationships are strengthened and the workplace becomes a hive for harmonious working. Hence it is important to equip […]
WSQ Communicate Effectively as a Team Leader at the Workplace
Download PDF Outline ————————————- Course Synopsis Effective communication is essential for the success of any business, whether internally with colleagues and teams or externally with clients and the community. Effective communication promotes trust and engagement, encourages productivity and reduces stress and anxiety for all. Hence it is critical that leaders in the organisation are equipped […]
Business Negotiations
Download PDF Outline ————————————- Course Synopsis In today’s business world and to those who negotiate, relying on data to inform and power the decision we make, it’s crucial for us to strike the balance between data usage and the soft negotiation skills to ensure we get the result we want. The better negotiation skill would […]
Conflict Management
Download PDF Outline ————————————- Course Synopsis The new trend in conflict management is to maintain or enhance relationship while solving the conflict. This course is designed on the premise that working together, supervisors will: • Identifying roles and responsibilities of each member to resolve conflict • Encouraging effective conflict strategies • Assessing effectiveness of conflict […]
WSQ Data Visualization Techniques Using Tableau
WordPress Ecommerce Essential
Download PDF Outline ————————————- Course Synopsis WordPress is a free, open-source content management system (CMS) used by more than 60 million websites, written in PHP and paired with a MySQL or MariaDB database. Features include a plugin architecture and a template system, referred to within WordPress as Themes. WordPress was originally created as a blog-publishing […]