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Telephone Etiquette, Communication Skills
Telephone Etiquette and Techniques (Synchronous E-Learning)

Non-Certifiable

9am-6pm

8 HRS

Operations Level

Administer GST, Finance Courses
Administer Goods and Services Tax (GST) in Singapore Synchronous (E-Learning)

Non-Certifiable

9am-6pm

7.58 HRS

Operations Level

Emotional Competence, Cognitive Skills
Strengthen Resilience with Emotional Intelligence @ Workplace – Level 1

WSQ

9am to 6pm

16 HRS

Operations Level

Adapting to Change, Functional Skills
Adapt for Success at the Workplace

WSQ

9am-6pm

16 HRS

Operations Level

Problem Solving, Cognitive Skills
Problem Identification and Solutioning Techniques

WSQ

9am-6pm

16 HRS

Operations Level

Communication Skills
Communicate Effectively at the Workplace

WSQ

9am-6pm

16 HRS

Operations Level

Jun Aug Oct Dec
Service Excellence
Engage Service Excellence

WSQ

9am-6pm

16 HRS

Operations Level

Service Excellence
Service Innovation

WSQ

9am-6pm

16 HRS

Operations Level

Jun Aug Oct Dec
Service Excellence
Achieve Service Vision

WSQ

9am-6pm

8 HRS

Operations Level

Team Work, Functional Skills
Work in a Team

WSQ

9am-6pm

16 HRS

Operations Level

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