Communicating with Influence

Funding Validity Period

5 September 2022

4 September 2026

Course Overview

Managers need to develop their personal effectiveness skills to lead their teams to meet business goals and to grow their people. This 16-hours level 4 course seeks to develop manager’s effectiveness of their personal leadership and communication styles in influencing the team to achieve organisational goals. Managers are then equipped with knowledge on how things work in the organisation in relation to various stakeholders. The outcome of this training is to increase their personal effectiveness in enhancing cohesion with the team and rally support for the achievement of organisational goals.

Skills Acquired

On completion of the course, learners will be able to:

Develop strategies to increase personal effectiveness in engaging stakeholders
Make effective decisions to develop implementation plans in support of organisational goals and objectives
Apply strategies to influence team leaders towards supporting the organisation’s strategic priorities

Learning Modules

Learning Unit 1 : Looking Back

Types of stakeholders and their interests
Different types of leadership styles that suit different situations
The art of delegation to your team lead
Barriers to communication in your team
Techniques to improve collaboration with others in your team

Learning Unit 2 : Looking Ahead

Types of organization communication & protocols in your organization
Hierarchy of organizational plans and its priorities
Methods of gathering and evaluating feedback to make sense
Decision making models and methods to achieve business goals

Learning Unit 3 : Remaining Steady

The power of influence as a leader
Legal considerations relating to corporate governance
Ethics to abide with in corporate governance
Modelling organization’s ethics and values in your behaviours as a leader

Types of stakeholders and their interests
Different types of leadership styles that suit different situations
The art of delegation to your team lead
Barriers to communication in your team
Techniques to improve collaboration with others in your team

Types of organization communication & protocols in your organization
Hierarchy of organizational plans and its priorities
Methods of gathering and evaluating feedback to make sense
Decision making models and methods to achieve business goals

The power of influence as a leader
Legal considerations relating to corporate governance
Ethics to abide with in corporate governance
Modelling organization’s ethics and values in your behaviours as a leader

Who is this course is for

New Managers, Middle Managers and Team leaders from any industrial sectors or businesses

Academic prerequisites

Learners to have minimum GCE ‘O’ level or ITE certificate education
Learner should have at least 1 year’s working experience in any industry
Learners must be able to read, write, speak and listen to English at secondary school level

Course Fees

Fees	Small Medium Enterprises (SMEs)	Non Small Medium Enterprises	Singaporean Employees aged 40 years and above
Full Fee	$600.00	$600.00	$600.00
9% GST (on full course fee)	$54.00	$54.00	$54.00
Funding Amount	$420.00 (70% off course fee)	$300.00 (50% off course fee)	$420.00 (70% off course fee)
Nett Fee Payable (incl. GST)	$234.00	$354.00	$234.00

SME: Company registered or incorporated in Singapore AND employment size of not more than 200 or with annual sales turnover of not more than $100 million
Non-SME (MCES): Employee is Singaporean aged 40 years and above

Course Fee Funding:
SME: 70% of course fee
Non-SME: 50% of course fee
Non-SME(MCES): 70% of course fee

Eligible for Absentee Payroll Funding

$4.50 per training hour capped at $100,000 per enterprise per calendar year

Eligible for SkillsFuture Enterprise Credit (SFEC)

Fees	Singapore Citizens (40 years and above)	Singapore Citizens (21 to 39 years old) & Permanent Residents (21 years old and above)
Full Fee	$600.00	$600.00
9% GST (on full course fee)	$54.00	$54.00
Funding Amount	$420.00 (70% off course fee)	$300.00 (50% off course fee)
Nett Fee Payable (incl. GST)	$234.00	$354.00

MCES: Singaporean aged 40 years and above
Normal: Singaporean / PR aged 21 years and above

Course Fee Funding:
MCES: 70% of course fee
Normal: 50% of course fee

Eligible for SkillsFuture Credit
Eligible for PSEA Funds