Personal Effectiveness – Build Me Up Level 3

Funding Validity Period

8 June 2023

7 June 2027

Course Overview

This course is designed for learners to communicate effectively in accordance with organisational protocols relating to communication and professional competence. When confronted with decision-making, learners will be able to apply decision-making models to develop, assess and select appropriate decisions. While working in a Team, learners need to realise that everyone wishes to be successful, and the team’s goals are as important as individual’s goals. Learners need to apply strategies to enhance collaboration with team leaders, and tap relevant resources to identify emerging areas for their own professional development and their team members’ development.

Skills Acquired

By the end of this course, learners will be able to:

Apply effective communication styles with verbal and non-verbal cues to articulate ideas, concepts and processes in the workplace in accordance with organisational policies, processes and procedures.
Take actions to seek comments and feedback to ensure effective communications with team members.
Address communication barriers to enhance collaboration and effectiveness in decision-making in accordance with organisational policies, processes and procedures.
Communicate established organisational strategies and procedures to team members in decision-making processes.
Work with teams to justify selection of team-based decisions with appropriate considerations for success and risk factors to meet team and organisational objectives.
Articulate implications and impact of decision-making processes team members and the organisation.
Adopt simple statistical tools to analyse information in decision-making process.
Comply with legal and ethical considerations in managing team communication, professional competence of team members and decision-making processes.
Maintain regular engagement with team members and supervisor to identify new and emerging areas of professional practice in accordance with organisational policies, processes and procedures.

Learning Modules

Learning Unit 1: I Feel You

Organisational structure and hierarchy relating to communication
Organisational policies and procedures
Communication styles
Effective workplace communication

Learning Unit 2: We Go Further Together

Decision-making models
Decision-making processes
Implication of decision-making processes
Collaborative approaches
Statistical tools to support decision-making

Learning Unit 3: The World Is Our Oyster

Professional competence
Gibbs’ Reflective Cycle
Avenues for professional development
Strategies to maintain communication and engagement

Organisational structure and hierarchy relating to communication
Organisational policies and procedures
Communication styles
Effective workplace communication

Decision-making models
Decision-making processes
Implication of decision-making processes
Collaborative approaches
Statistical tools to support decision-making

Professional competence
Gibbs’ Reflective Cycle
Avenues for professional development
Strategies to maintain communication and engagement

Who is this course is for

This training is relevant to Supervisory and Mid-Level Professionals (progressive talents with 1 – 3 years of work experience) in job roles that require facilitating, leading and managing groups of people to achieve a common objective for the organization

Academic prerequisites

Learners must be able to read, write, speak and listen to English at secondary school level
Learners to have minimum GCE ‘O’ level or ITE certificate education
Learner should have at least 1 year’s working experience in any industry

Course Fees

Company Sponsored

Fees	Small Medium Enterprises (SMEs)	Non Small Medium Enterprises	Singaporean Employees aged 40 years and above
Full Fee	$450.00	$450.00	$450.00
9% GST (on full course fee)	$40.50	$40.50	$40.50
Funding Amount	$315.00 (70% off course fee)	$225.00 (50% off course fee)	$315.00 (70% off course fee)
Nett Fee Payable (incl. GST)	$175.50	$265.50	$175.50

SME: Company registered or incorporated in Singapore AND employment size of not more than 200 or with annual sales turnover of not more than $100 million
Non-SME (MCES): Employee is Singaporean aged 40 years and above

Course Fee Funding:
SME: 70% of course fee
Non-SME: 50% of course fee
Non-SME(MCES): 70% of course fee

Eligible for Absentee Payroll Funding

$4.50 per training hour capped at $100,000 per enterprise per calendar year

Eligible for SkillsFuture Enterprise Credit (SFEC)

Self Sponsored

Fees	Singapore Citizens (40 years and above)	Singapore Citizens (21 to 39 years old) & Permanent Residents (21 years old and above)
Full Fee	$450.00	$450.00
9% GST (on full course fee)	$40.50	$40.50
Funding Amount	$315.00 (70% off course fee)	$225.00 (50% off course fee)
Nett Fee Payable (incl. GST)	$175.50	$265.50

MCES: Singaporean aged 40 years and above
Normal: Singaporean / PR aged 21 years and above

Course Fee Funding:
MCES: 70% of course fee
Normal: 50% of course fee

Eligible for SkillsFuture Credit
Eligible for PSEA Funds