UEN No.: 198802365N
UEN No.: 198802365N
Stay ahead in today’s digital world with hands-on, practical training. From Microsoft Excel and data analytics to Generative AI and cybersecurity, our courses help you build the skills that matter at work.
Sharpen your communication, leadership, and problem-solving skills with practical, workplace-ready training. Our soft skills courses are built to help professionals grow, collaborate better, and lead with confidence.
UPFRONT SUBSIDIES
CREDIT ELIGIBLE
SUPPORTABLE
SUPPORTABLE
We understand that every organisation has different needs and business objectives to achieve. Whether it is a one-day SEO workshop, or a crash course on Critical Soft Skills for the workplace, we will be able to customise our courses according to your needs.
As AI, automation, and digital transformation reshape industries, upskilling has become essential. From Gen AI tools to data-driven strategies, the demand for adaptable, future-ready talent is growing rapidly.
James Cook Institute offers a wide range of digital and soft skills courses, designed to help individuals and organisations build practical, in-demand capabilities. Whether you’re enhancing digital proficiency or developing leadership and communication skills, our practical, impactful and transferrable programs provide the edge needed to thrive in a changing world.
Discover practical, in-demand courses designed to help you stay relevant and thrive in today’s competitive job market.
Gain industry-relevant skills valued by employers
Stay competitive in a fast-changing job market
Build agility to keep up with emerging tech trends
Strengthen your earning potential through upskilling
Empower your team with tailored training that drives productivity and builds lasting organisational strength.
Enhance team productivity and performance
Improve employee engagement and reduce turnover
Equip staff with real-world, job-relevant skills
Drive business growth through efficient workforce development
35+ Years of Training Excellence
Expert Trainers with Real-World Experience
Curated, Industry-Relevant Course Materials
Located Minutes Away from Somerset MRT
Immersive Learning Through Practical Hands –
On Approach
Enrolling in the WSQ Level Up Excel course was a great experience. I gained a variety of new skills, including using shortcuts like duplicating forms with Ctrl+drag and understanding when to use functions like VLOOKUP and HLOOKUP. Our trainer, Chok Wah, provided clear examples and detailed explanations, making it easy to grasp which functions to use in different scenarios. Chok Wah’s expertise and in-depth teaching style truly made a difference, and I would highly recommend this course to others.
The WSQ Level Up Excel Skills course equipped me with advanced Excel techniques, such as using the advanced filter to apply custom criteria, utilizing the paste link function to connect data across sheets, and securing sheets with passwords for privacy. These skills have significantly enhanced my ability to streamline data management and protect sensitive information. The trainer, Ms. Chok Wah, made complex Excel features accessible by breaking them down into simple, manageable steps and thoroughly addressing our questions. She took the time to explain in detail whenever students had queries, which greatly helped me grasp challenging concepts. I highly recommend this course to anyone looking to elevate their Excel skills, as it provides a practical focus with clear, detailed instruction. The course stands out for its emphasis on real-world applications and Ms. Chok Wah’s ability to provide comprehensive guidance.
(Nov 2022)
James Cook Institute (JCI) is always our first option whenever we source for Excel related courses.
They have professional Trainers specializes on this area and the feedbacks from the participants are always positive.
They even have online evaluation to assess the trainees proficiency level so that we are able to arrange them to attend the right course (Beginner or Advanced).
The Sales and administrator at James Cook Institute Pte. Ltd. have been proactive and supportive in order for us to meet the training needs of our Company.
James Cook Institute (f.k.a Eagle Infotech) has been out go-to Training Provider since 2013. We have sent our staffs to attend various SoftSkills and IT courses, such as Apply Emotional Competence to Manage Self at the Workplace, Work in a Team and Microsoft Excel. We are very happy with their customer service as they are quite flexible in terms of course schedules. The trainers are also vibrant, interactive and professional. I would highly recommend Eagle Infotech if you are looking for a trusted Training Provider!
I attended the Digital Marketing Course of James Cook Institute (f.k.a Eagle Infotech) in October 2018. I find the course very helpful in helping me start my E-commerce marketing business. We were taught many tools and skills.
I contacted James Cook Institute (f.k.a Eagle Infotech) to run a 1-day session on Data Analytics and Reporting Using Excel. It started off with a single pilot session. The overall feedback gathered was positive, in term of the training content and the trainer quality. In all, we ended up having 6 more add-on sessions on the same workshop, to benefit more learners. To date, more than 100 learners benefited from this workshop. Thank you for your good customer service and comprehensive content.
Using Excel has never been the same again after attending MS Excel training at Eagle. Our staff have learnt how to use some functions that we never knew existed and are able to better tabulate and organise our clients data more productively. Besides the MS ICDL courses, we have been arranging for our staff to attend Leverage Functions and Formulas Using Excel, Effective Data Analysis Skills Using MS Excel and Reporting with Pivot Table and Pivot Chart courses as the courses would allow our staff to dive deeper into the Excel functions for analysis and reporting purposes during our course of work. The trainers assigned to the classes are professional, knowledgeable and engaging. Overall, our experience with James Cook Institute (JCI) has been excellent and we will definitely continue to engage them to address our IT training needs in future.
EXCELLENT Based on 1003 reviews Posted on JY ChongTrustindex verifies that the original source of the review is Google. The course was fantastic, largely thanks to our tutor, Mr. Eugene Tan. They didn't just teach from the textbook; they brought the subject to life with real-world examples and insights from their extensive industry experience. This practical knowledge was invaluable and something you can't get from reading alone. The instructors were not only experts in their field but also fantastic communicators who were always patient and willing to help.Posted on Jia Yi LimTrustindex verifies that the original source of the review is Google. Attended Mr Eugene Tan WSQ service excellence course , nice and fun classesPosted on Neo Wee CheakTrustindex verifies that the original source of the review is Google. Fun and interactive course trainer Eugene tan has good knowledge of his training and his materials used to provide fun experience.Posted on Richmond ZhenweiTrustindex verifies that the original source of the review is Google. WSQ eager service excellence Eugene tan A very engaging trainer that understands what we want and a very helpful trainer Worth it!!!!!Posted on JOICELLEN SAMSONTrustindex verifies that the original source of the review is Google. The course was enriching, helping in customer related concepts in service and in business.Posted on Marcus AngTrustindex verifies that the original source of the review is Google. Trainer Eugene Tan was very fun and engaging. (WSQ ENGAGE SERVICE EXCELLENCE COURSE)Posted on Bernard QuaTrustindex verifies that the original source of the review is Google. Well training within our groups discussion to build more efficiently and safe practice in 5S +2S


























Here are our answers to commonly asked questions.
Individual Support
*Singaporeans 25 years old and above can use their eligible SkillsFuture Credits to offset remaining course fees (T&Cs apply).
Corporate Support
*Companies with eligible SkillsFuture Enterprise Credit (SFEC) can receive up to 90% additional subsidy to offset the remaining fees (T&Cs apply).
**Additional Support via Absentee Payroll: $90 (Claimable up to $4.50 per hour, capped at $100,000 per enterprise per calendar year).
In order to be eligible, organisations must meet the following criteria:
Submit and manage Absentee Payroll claims here.
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Discover practical tips, industry insights, and the latest updates to help you stay ahead in your career and learning journey.
Customised training solutions to upskill your team and meet business goals.
Stay ahead in today’s digital world with hands-on, practical training. From Microsoft Excel and data analytics to Generative AI and cybersecurity, our courses help you build the skills that matter at work.
Sharpen your communication, leadership, and problem-solving skills with practical, workplace-ready training. Our soft skills courses are built to help professionals grow, collaborate better, and lead with confidence.